Delivery
Your comfort matters to us, and we’ll guide you through the process. 🦅✨
From the moment you order to the moment your jewelry arrives at your door, we’re with you every step of the way. 💎
Shipping Information
- We offer free shipping across all of Ireland with no additional delivery charges. 🍀
- Dublin deliveries are completed within 48 hours from the moment your order is confirmed and payment has been received. ⏱️
- Need your order sooner? We also offer express delivery in under 24 hours within Dublin. ⚡
- To request this service, please contact our team via WhatsApp before or immediately after placing your order. Please note that additional charges may apply for express delivery. ⚡
- 📍 Warehouse pickup: Prefer to pick it up yourself? You can collect your order from our office by appointment only. We’ll contact you to arrange a time that works best for you.
Our team monitors every order carefully to make sure it arrives safely and on time.
Perfect Condition Guarantee
- We carefully inspect and package every order to ensure it arrives in perfect condition. If your item arrives damaged or defective, we’ll replace it free of charge. ✅💎
Customer Support
Our customer support team is available 365 days a year and responds to all inquiries within 24 hours or less. We’re always here to help. 😊📲
↩️ Returns Policy
Returns are accepted within 14 days of receiving your order (items must be unused).
For returns or issues, just contact us and we’ll assist you quickly.
For more information, please consult the returns and refund policy.
questions?
If you need more information or have a special request, feel free to reach out. please use the form below. Provide your name, email, and a short description of your request.
We’ll review your request and get back to you as soon as possible.
We want your experience with Lumlex to be smooth, safe, and as bright as our jewelry.
