Shipping

Delivery

Your comfort matters to us, and we’ll guide you through the process.
From the moment you order to the moment your jewelry arrives at your door, we’re with you every step of the way.

🚛 Delivery Options:

🏡 Home delivery: Get your order delivered to your door in less than 48 hours.

📍 Warehouse pickup: Prefer to pick it up yourself? You can collect your order from our warehouse by appointment only. We’ll contact you to arrange a time that works best for you.

Our team monitors every order carefully to make sure it arrives safely and on time.

↩️ Returns Policy

Returns are accepted within 14 days of receiving your order (items must be unused).
For returns or issues, just contact us and we’ll assist you quickly.

questions?

If you need more information or have a special request, feel free to reach out. please use the form below. Provide your name, email, and a short description of your request.
We’ll review your request and get back to you as soon as possible.

We want your experience with Lumlex to be smooth, safe, and as bright as our jewelry.

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